Please note that adding any custom jar files is completely unsupported in all CA Clarity PPM versions.
More specifically, adding any jar files to
$clarityppm/lib directory is strongly discouraged, this is making the environment unsupported, and has the potential to cause impacting issues to your server. $clarityppm/lib directory should contain CA PPM jars only.
Same is valid for all other CA PPM folders, such as
All custom jar files should be placed outside of CA PPM folder.
Please also note that any code that executes inside CA PPM JVM is unsupported.