I would like to review log files for IT Asset Manager 14.1. Where are they located?

Document ID : KB000045527
Last Modified Date : 14/02/2018
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Problem Description: I would like to review log files for IT Asset Manager 14.1. Where are they located?

 

Environment: Windows

 

Resolution:

The log files for the IT Asset Manager 14.1 application are in:

C:\Program Files (x86)\CA\ITAM\Application Server

and

C:\Program Files (x86)\CA\ITAM\Web Server

 

The ITAM services will have additional log files for each service:

C:\Program Files (x86)\CA\ITAM\Data Importer Engine\logs

C:\Program Files (x86)\CA\ITAM\Event Service

C:\Program Files (x86)\CA\ITAM\Export Service

C:\Program Files (x86)\CA\ITAM\Hardware Engine

C:\Program Files (x86)\CA\ITAM\LDAP Import Sync Service\logs

C:\Program Files (x86)\CA\ITAM\Registration Service