I set up IT Asset Manager 14.1 for Single Sign on but the login window still comes up. Why is this still appearing?

Document ID : KB000015262
Last Modified Date : 14/02/2018
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Question:

I set up IT Asset Manager 14.1 for Single Sign on but the login window still comes up. Why is this still appearing?

Answer:

If you are using a shortcut verify it is not pointing to the login window.

Login window link:

http://<servername>:99/ITAM/Pages/UserLogin.aspx 

The below link will not bring up the login window:

http://<servername>:99/ITAM