I see Workpoint error messages during CA Identity Manager startup. What can I do?

Document ID : KB000011300
Last Modified Date : 14/02/2018
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Question:

During the startup of Identity Manager I am seeing error messages pertaining to workpoint.  What can I do about this?  The following error message may be seen:

2009-03-25 08:42:16,114 WARN [com.workpoint.server.script.ScriptEngine] ScriptEngineException occurred while 
executing Statement # 1 in Script ID 32:WPDS, Script Name = 'ACE_escalate2', Script type = 'Alert Check Condition'2009-03-25 08:42:16,114 ERROR [com.workpoint.server.ejb.GenericBean] ScriptEngineException
occurred com.workpoint.common.exception.ScriptEngineException: InvocationTargetException caught when executing Java class.

 

Answer:

These message are being produced by Workpoint scripts which are being started before Identity Manager has completed its startup.

The solution is to have a delay node established in the Workpoint process which causes the process to wait for a few minutes before getting to the code which calls back to Identity Manager. This solves the load order issue.