I have upgraded to R14 and OS installations do not start anymore and PXE requests are not answered. How can I get OS installations done?

Document ID : KB000010709
Last Modified Date : 14/02/2018
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After upgrade to R14 a bootserver will no longer answer to PXE bootrequests from clients


Bootservers responsibility is to answer request made from the bare metal client.

If those are done by PXE, it may happen that they are not answered.

ITCM R14 GA and higher

There is a new value in the configuration policy to control the behavior of the bootserver

drill down in the DSM Explorer to 

-> Configuration -> Configuration Policy -> DSM -> Scalability Server -> OSIM -> Managed PC -> Server

Change the value of "Disable PXE service at start" to "False"


The Configuration Policy must be applied to the Scalability Servers acting as Bootservers if not configured in the Default Configuration Policy.