I have several email printers defined that often go into an edrained status. How can we get the printers to auto start after an edrained printer status?

Document ID : KB000055259
Last Modified Date : 14/02/2018
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Description

Very often with email printers, one or more of the email addresses specified is invalid which then causes the file to be put on hold and the printer edrained. This is by product design. This can cause files to start backing up and never print.

Solution

You can change the printer node from ACQUIRE=WORK to ACQUIRE=TIME. This will allow an auto start for these printers when the timer pops for the value specified on global statement ACQTIME. Since the problem file is on hold the rest of the files can begin to print.

Other Relevant Information

See Customization Guide, Chapter 4 under Initialization Parameters for description of statement ACQTIME and Node parameter ACQUIRE.