I can not get a fanout out of maintenance.

Document ID : KB000009013
Last Modified Date : 14/02/2018
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Issue:

I have a fanout model in maintenance mode but cannot take it out. The condition set to maintenance and is the color brown. 

The device is not actually in maintenance according to: 

1. the "In Maintenance" switch in the general info subView and 

 

2. the attribute IsMnaged. 

We tried bringing it in and out of maintenance, using both of these options and neither had an effect on the condition or color. 

Cause:

We checked the events and saw that it was placed into maintenance manually, by a user. 

We exported the events from the entire container, to check further and found no logical reason, for it to be in maintenance.

Resolution:

We changed the "condition" attribute manually to normal, from the attribute editor.