I am upgrading Sysview release 14.1 and Common Services release 14.1, When I IPL the z/OS system, CAMASTER abends with a S0C4 (Protection exception) during the IPL of the z/OS system:

Document ID : KB000047078
Last Modified Date : 14/02/2018
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Question: 

I am upgrading Sysview release 14.1 and Common Services release 14.1,

When I IPL the z/OS system, CAMASTER abends with a S0C4 (Protection exception)

during the IPL of the z/OS system:

DUMPID=001 REQUESTED BY JOB (CAMASTER)

DUMP TITLE=CASRVSYM 14.1 @ RO61734 ; ABEND S0C4 RSN=00000

010 AT 070C0001 A4004454 ; ISSUER=CAMASTER

13.34.09 IEA995I SYMPTOM DUMP OUTPUT

SYSTEM COMPLETION CODE=0C4 REASON CODE=00000010

TIME=13.34.07 SEQ=00002 CPU=0000 ASID=0016

PSW AT TIME OF ERROR 070C0001 A4004454 ILC 4 INTC 10

NO ACTIVE MODULE FOUND

NAME=UNKNOWN

 

 

Answer:

You need to install CAMASTER PTF RO78180.

This addresses the S0C4 abend. PTF RO78180 updates the CAMASTER PC Services to prevent a potential reference to storage that may be unavailable.

This PTF is also required for CA Common Services r14.1 compatibility with z/OS 2.2.