I am receiving a GroupWise Error [920C] "Please exit and then restart GroupWise" when opening e-mails received from Report Server with a report attachment. Why?

Document ID : KB000028197
Last Modified Date : 14/02/2018
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This is a GroupWise specific error message. This is caused when a Corrup ted NGWDFR.DB is in the destination users Post Office. Novel has written a technical document about this error and the solution at the following location: