I am new to the PAM product. Where are the Process automation tutorial and samples? What is the best way to learn the product?

Document ID : KB000044361
Last Modified Date : 14/02/2018
Show Technical Document Details

Question:

I am new to the PAM product.  Where are the Process automation tutorial and samples?  What is the best way to learn Process Automation?

 

Answer:

All the samples processes are provided in the PAM UI. After loggigg in click the "browse out of the box content" button. This will allow you to view the "PAM_PredefinedContent". I recommend starting with the "Getting Started" folder and working your way down. On the PAM UI homespage you can also select "View tutorials. There is only a couple video tutorials but they may also help.

In regards to learning and using the product I would also recommend the following resources.

1. The PAM Community:
https://communities.ca.com/web/ca-process-automation-global-user-community/message-board/

2. PAM Product Homepage
http://www.ca.com/us/support/ca-support-online/support-by-product/ca-process-automation.aspx

I would also suggest reading over the different 4.3 online guides including the getting started guide and the Building and Using guides if you will be designing processes.

https://docops.ca.com/ca-process-automation/4-3/en

We also offer PAM installation and process design courses. Please contact your CA Account team to discuss PAM scheduled courses.

Thank you