I am getting java.lang.UnsatisfiedLinkError (WA OP and ServletExec)

Document ID : KB000007583
Last Modified Date : 14/02/2018
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Issue:

When I try to access the /affwebservices/ I get an error in my browser 

Browser request: 

https://login.abc.com/affwebservices/public/saml2sso?SAMLRequest=fZBP[cut] 

Error message: 

java.lang.UnsatisfiedLinkError: netegrity.siteminder.javaagent.AgentAPI.javaagent_api_getConfig(Lnetegrity/siteminder/javaagent/InitDef;Ljava/lang/String;Ljava/lang/String;)I 

at netegrity.siteminder.javaagent.AgentAPI.javaagent_api_getConfig(Native Method) 

at netegrity.siteminder.javaagent.AgentAPI.getConfig(AgentAPI.java:1516) 

 

Environment:
OS: Lunux RH6 64 bit Apache: 2.2.32 64 bit Web Agent: 12.52.105.2112 ServletExec: 6.0.0.2_39 WA OP: 12.52.105.2112
Cause:

Missing environment variable 

Resolution:

Added 

. /usr/netegrity/webagent/ca-wa-opack-env.sh 

in 

/usr/local/NewAtlanta/ServletExecAS/se-login/StartServletExec 

which is the start script for ServletExec in my environment