I am getting CA XCOM for Windows XCOMN0417E trying to create an existing temporary file name.

Document ID : KB000009413
Last Modified Date : 11/01/2019
Show Technical Document Details

How to correct XCOMN0417E trying to create an existing temporary file name and how CA XCOM uses temporary files.


CA XCOM generates temporary files while processing incoming send jobs and incoming file transfers.

When a sendjob is received, CA XCOM generates a temp file in the \%XCOM_HOME%\tmp\ directory
NOTE: %XCOM_HOME% is a Windows System Environment variable that contains the directory where CA XCOM is installed.

The temp file is removed after the .bat file is submitted and completes.

Temporary files for sendfiles are written into the directory where the target file is to be written. They are renamed to the actual file name when the transfer is complete or removed if the file transfer fails.




  1. The userid= specified when submitting the sendjob or file transfer on the partner must have update access to the directory where the file will be written.

    This is the %XCOM_HOME%\tmp directory for SENDJOBS or the actual target directory for a send file.
  2. Make sure you have defined the "CA XCOM Batch Interactive" group and have added all XCOM userids as members of the group.
    For more information, see Create the CA XCOM Batch Interactive Group in our online documentation. You must reboot for the changes to take effect.