HTTP Status 500 - description The server encountered an internal error ()

Document ID : KB000017706
Last Modified Date : 14/02/2018
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Description:

When attempting to access the CA Compliance Manager signon panel, we receive the following:

HTTP Status 500 - description The server encountered an internal error ()

that prevented it from fulfilling this request.

Solution:

All the Compliance Manger started tasks acids need a HOME keyword in the OMVS segment for the acid which points to the Compliance Manger install directory.

Example:

TSS ADD(startedtaskacid) HOME('/CACMGR')

In the above example 'CACMGR' is the install directory for Compliance Manager.