HTTP ERROR 503 Problem accessing /pc/redirector. Reason:Service Unavailable

Document ID : KB000004224
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

When trying to access CA Performance center following error shows up.

HTTP ERROR 503 Problem accessing /pc/redirector. Reason:Service Unavailable

Environment:
CA Performance Center 2.4.1
Cause:

Memory Swapping on the server can be the cause of the problem. Servers need to be sized as per the sizing wizard.

https://support.ca.com/phpdocs/7/8568/sizer/index.html

Resolution:

Restart all the Services of CA Performance center.

/etc/init.d/caperfcenter_sso stop && /etc/init.d/caperfcenter_devicemanager stop && /etc/init.d/caperfcenter_eventmanager stop && /etc/init.d/caperfcenter_console stop &&/etc/init.d/mysql stop  &&/etc/init.d/mysql start &&/etc/init.d/caperfcenter_sso start && /etc/init.d/caperfcenter_devicemanager start && /etc/init.d/caperfcenter_eventmanager start && /etc/init.d/caperfcenter_console start

 

Additional Information:

Please refer to Installation Requirements on wiki.ca.com.