HTTP Error 403 - Forbidden: Access is denied.

Document ID : KB000053857
Last Modified Date : 14/02/2018
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Error message "You are not authorized to view this page"

HTTP Error 403 - Forbidden: Access is denied.

when the web server (IIS) is also setup to use ASP.NET


Please follow the following steps:

  1. From the IIS manager -> Web Service Extensions, please make sure that "Unicenter ServiceDesk" is "allowed".
           For IIS7 and later this is located under "ISAPI and CGI Restrictions"

       2. Also under IIS Manager -> Internet Information Services -> local computer -> Application Pools -> Properties -> Identity Tab, set the value for "predefined" to "Local System".

       3. Click apply and close out the IIS Manager.

       4. Now try to login again and it should work.
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