Delete the contents of the temporary files and restart the services.
1. Access the server and locate the installation folder of USS.
2. Ensure that the USS services are shutdown.
3. Locate the following directory and delete the contents of it.
..\Program Files\CA\Self Service\OSOP\tomcat-7.0.40\work
4. Start the USS service and wait for a couple of minutes until the server is running completely.