HTML Widget does not display certain Websites

Document ID : KB000089910
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
HTML Widget does not display certain Websites
Resolution:

Symptoms

When adding certain websites to display via the HTML Widget will not display any content. When viewing the ECC logs you will see errors similar to:

com.uc4.webui.vaadin.framework.dashboard.widgets.iframe.IFrameWidgetController - can not retrieve content/response code server-side for given URL:


Cause

    The reason for this behaviour is that the websites are designed to not allow for their content to be embedded.


Resolution

There is no workaround for this issue at this time - this is known and is being reviewed for future versions of the ECC.