Agile Central - HPQC: Unused Field Handler Warnings

Document ID : KB000106016
Last Modified Date : 31/07/2018
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Issue:
The log file shows entries similar to the following:
[2018-07-09 18:29:43 Z] WARN : RallyEIF::WRK::Connector.block in validate - Unused ALM Field Handler found: RQ_REQ_COMMENT
[2018-07-09 18:29:43 Z] WARN : RallyEIF::WRK::Connector.block in validate - Unused ALM Field Handler found: RQ_DEV_COMMENTS

In debug level the pattern looks like the following entries:
[2018-07-09 18:29:43 Z] WARN : RallyEIF::WRK::Connector.block in validate - Unused ALM Field Handler found: RQ_REQ_COMMENT 
[2018-07-09 18:29:43 Z] DEBUG : RallyEIF::WRK::Connector.block in validate - ALM Connection field_handler validation for "RQ_REQ_COMMENT" succeeded 
[2018-07-09 18:29:43 Z] WARN : RallyEIF::WRK::Connector.block in validate - Unused ALM Field Handler found: RQ_DEV_COMMENTS 
[2018-07-09 18:29:43 Z] DEBUG : RallyEIF::WRK::Connector.block in validate - ALM Connection field_handler validation for "RQ_DEV_COMMENTS" succeeded
Environment:
HP ALM Connector 4.8.x
Resolution:
These entries normally indicate that there is a field handler definition in place but there is no corresponding mapping.  If the warning is being generated due to a missing field mapping then the field handler section can be cleaned up to remove unused handlers.

We have seen these entries in the logs even when there is a field mapping.  In that situation, these entries are benign and can be safely ignored. 
 
Additional Information:
keywords: agile central, rally, hp qc, hp alm, quality center, connector, integration