HP ALM Unable to connect to to some projects

Document ID : KB000109712
Last Modified Date : 10/08/2018
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HP ALM connector is unable to connect to some projects and shows the following error in the log file
RallyEIF::WRK::QCConnection.initialize - Unable to connect to http://qcserver.company.com/qcbin:Error - <Project> is not a valid HP ALM Project for domain <domain>
This can be caused by a project being inactive in the HP ALM system.
There are two possible courses of action for this issue:
  • Remove the project reference from the config
  • Activate the project in HP ALM