Agile Central - HPQC: Connector Error undefined method `entity_type'

Document ID : KB000108941
Last Modified Date : 31/07/2018
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Issue:
When trying to synchronize work items the following error is shown in the log and the work item is not copied:
ERROR : RallyEIF::WRK::Connector.rescue in copy_to_rally - ALM defect ID 12345 not copied to Rally (undefined method `entity_type' for 12345:Fixnum)

Additionally, the configuration will reference either a <QCUrlAttachmentFieldHandler> or a <QCAttachmentFieldHandler>.
 
Environment:
HP QC Connector versions 4.8.0, 4.8.1, 4.8.2
Cause:
This is caused by a bug in how the connector handles attachments in work items from QC.
Resolution:
This issue was resolved in the 4.8.3 version of the connector.
Please contact support to have this version supplied.

It will be necessary to upgrade the existing connector by unpacking the connector files and rerunning 'ruby install_gems.rb'.
 
Additional Information:
Related articles:
keywords: agile central, rally, hp alm, qc, quality center, connector, integration