Howto install HTML Help on non- local drives

Document ID : KB000089871
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Howto install HTML Help on non- local drives
Resolution:

Symptoms

Automic HTML Help will not be opened properly when installed on a non local drive.


Cause

Microsoft blocks opening chm files over network because of security reasons

http://support.microsoft.com/kb/896054


Resolution

Set this Registry Key to allow open CHM Files to be opened via Network

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\HTMLHelp\1.x\ItssRestrictions]

"MaxAllowedZone"=dword:00000002

For further Information please read the MS article above.