How can I view PPM logs as a PPM On-Demand (SaaS) customer?

Document ID : KB000112678
Last Modified Date : 31/08/2018
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Question:
How can I view PPM logs as a PPM On-Demand (SaaS) customer?
Environment:
CA PPM - On-Demand - All Versions
Answer:
As an On-Demand customer, you can view the PPM logs using these steps:

1.  Log into the Clarity as a user with admin privileges.
2.  Delete everything after action: in the url and append "security.logs"
Example: http://SERVERNAME:PORT/niku/nu#action:security.logs

This will bring you to the logging console.  Here you can select the log you want to view in the dropdown on top, and the amount (size) of that log you want to view, then click Go to view it, or Download to download the log file.

IMPORTANT NOTE:  DO NOT attempt to add any logging categories or change any existing logging that is set up in place in the console as it can greatly affect performance of PPM, and could have negative effects on product usage.