How to verify SysEDGE is working correctly.

Document ID : KB000032112
Last Modified Date : 14/02/2018
Show Technical Document Details

Summary:

This document describes how you can determine SystemEDGE is funcitoning correctly after a successful installation.

Instructions:

How to verify SysEDGE is working correctly:

     1. Make sure SystemEDGE is running.

Windows:  

A. Check the CA SystemEDGE Service is started within windows services applet (services.msc)

OR

B. Check task manager for the presence of a singular sysedge.exe process.

Unix:

Grep for process sysedge

[root@RHEL_Host ~]# ps -ef | grep sysedge

root     38318     1  0 Sep16 ?        02:01:17 /opt/CA/SystemEDGE/bin/sysedge   - b

     2. Make sure agent has successfully initialized.    

Under certain conditions systemedge process might start, but the agent doesn't fully initialize.  When this happend SystemEDGE will not respond to SNMP requests.

A. Restart SystemEDGE.   This will create a new sysedge.log which will show the initialization routine.

Windows:

SystemEDGE can be restarted from the windows services applet (services.msc)

OR

Control Panel > CA SystemEDGE > Stop and Start buttons.

Unix:

From /opt/CA/SystemEDGE/bin

./sysedgectl restart

B.  Check the newly created sysedge.log under the PORT# folder for the following two messages:

**** Agent configuration complete

**** Agent initialization complete 

The above two messages indicate SystemEDGE is fully initialized and responding to SNMP requests.

C.  Further validation can be done by running a walktree local to the agent:

1. View sysedge.log to see what IP Address the agent has bound to 

check_ipaddr_list(): Sysedge IP address: '192.168.1.76' (Last ones: '')

2.  Run walktree command from SystemEDGE\Bin folder and verify it responds.

walktree -h {IP_ADDRESS} -p {port} -c {comm string} -o 1 > /tmp/walk.txt

Windows:  

X:\Program Files\CA\SystemEDGE\Bin

walktree -h {IP_ADDRESS} -p 1691 -c public -o 1 > C:\walktree.log

Unix:

/opt/CA/SystemEDGE/bin 

./walktree -h {IP_ADDRESS} -p 1691 -c public -o 1 > /tmp/walktree.log

When walking the entire MIB (-o 1) a successful walk will end with "End of MIB"

 

*The default SysEDGE Port# folder locations per platform are as follows:

W2k3

C:\Documents and Settings\All Users\Application Data\CA\SystemEDGE\port#

W2k8\12

C:\Users\Public\CA\SystemEDGE\port#

UNIX

/opt/CA/SystemEDGE/config/port#