How to use CA Identity Manager to hide terminated users from Global Address List in Microsoft Exchange and Office 365.

Document ID : KB000015570
Last Modified Date : 14/02/2018
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Question:

Users not getting hidden from Microsoft Exchange and Office 365 address book. How to hide terminated users from the Global Address list without removing the users?

Answer:

A method to do this would be to setup a Policy Xpress Policy to modify a required attribute to hide from the Global Address List. By default, users will have an attribute "msEchHideFromAddressLists" contain a value of "<not set>". Select this attribute and edit the attribute to a value of "True". This will hide the requested user from the Global Address List.