How to uninstall a remote agent in Unix/Linux or Windows

Document ID : KB000090005
Last Modified Date : 14/04/2018
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Issue:
How to uninstall a remote agent in Unix/Linux or Windows
Resolution:

Symptoms

How do I completely uninstall a remote agent in Unix/Linux or Windows



Resolution


Unix/Linux

Make sure the Agent is in a STOPPED status

Inactivate the Agent from the Java client

Go to the site directory of the agent and invoke sosite

Stop all Agent processes using the 'stopso all' command

Delete the Agent's $AW_HOME directory.



Windows

Make sure the Agent is in a STOPPED status

Inactivate the Agent from the Java client

Go to the site directory of the agent and invoke sosite

cd to the %AW_HOME%\c directory and run the following command:

instsrv -remove AWW-<service name>
Remove the %AW_HOME% directory