How to turn on ARA debugging?

Document ID : KB000088335
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 6;5;8;7

How to switch on ARA traces?

 
Environment:
OS: Windows
Resolution:
  1. Update log4net.config.  In "..\WebUI\config\" find and modify the following text:

From INFO
<root>
    <!-- Set this to "WARN" for productive use -->
    <!--[CHECK]-->
    <priority value="INFO" />
    <appender-ref ref="standardAppender" />
    <appender-ref ref="trace" />
    <level value="INFO" />
  </root>


To DEBUG
<root>
    <!-- Set this to "WARN" for productive use -->
    <!--[CHECK]-->
    <priority value="DEBUG" />
    <appender-ref ref="standardAppender" />
    <appender-ref ref="trace" />
    <level value="DEBUG" />
  </root>
  1. Optional to turn on the communication trace from the Automation Engine (AE) to Release Manager (RM) and vice versa.
Update customer.config.  In "..\WebUI\customer.config" and change Automation Engine.TraceLevel to 9.

<!--TraceLevel: 9: debug; 0: production-->
 <add key="AutomationEngine.TraceLevel" value="9" />

 
Note:
  • It is not necessary to restart the IIS server in order for the changes to take effect.
  • The Debug information is also written in the log.text file which is located in "...\WebUI\logs".