How to turn on Advanced Logging in OneClick

Document ID : KB000011804
Last Modified Date : 14/02/2018
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Question:

How to turn on Advanced logging in OneClick

Environment:
eHealth versions 6.3 and aboveOn Windows, Linux and Solaris
Answer:

Answer:

 

Inside OneClick expand Task and Information -> expand Setup -> Select Advanced Logging -> Inside Advanced Logging you will select the component in which you wish to collect from ->  Make note where the advanced log is going to be stored and Select Apply.

 

OneClickAL.png

 

You will now open the WebUI page and Select Administration -> Advanced logging -> Check off Remove old log files and click Apply.

 

Select Advanced Logging again -> Check off admin and Select Apply.

 

WebUI.pngAfter performing a Discovery of the device you will run the following command to gather the log files:

 

nhGetSupportInfo -type "web"