The snapshot tool allows the retrieval of log files , list of properties and jar files that are associated with the specified Registry by running a script on the command prompt. It does not include the Enterprise Dashboard or the portal logs.
A lot of times the user is running on a distributed environment and does not have access to all machines. Snapshot allows you to get the log files for LISA components that are connected to the Registry you define on the user’s machine without needing access to the other machines that are hosting the LISA Components.
All supported DevTest Environments
Below are the instructions on how to use snapshot: .
Open a command prompt where the user is working on his/her LISA Workstation and cd to $LISA_HOME/bin
In the bin directory type in the command below (replacing the localhost with the correct RegistryHostName information)
>ServiceManager.exe -d tcp://localhost:2010/Registry -u username -p password
The output is going to create a tcp__localhost_2010_Registry.zip file in DevTest_HOME folder.
The Enterprise Dashboard and portal logs should be send separately as these are not captured by the snap shot.
Please note that we will still have to have the user change the logging.properties file to debug and delete the files to receive clean debug log files.