How to take an XCOM trace for CA XCOM Data Transport for Windows

Document ID : KB000010227
Last Modified Date : 14/02/2018
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Introduction:

How to take an XCOM trace for CA XCOM Data Transport for Windows.

Instructions:

From the GUI, use the debugging window to set the trace level to 10.  See below for trace location.

or

For outgoing transfers, from the command line, .cnf file or a batch file, specify XTRACE=10.
EXAMPLE: XCOMTCP -c1 -f XCOM.CNF XTRACE=10 .....

or

For incoming transfers

  • Edit the xcom.glb file. Set XTRACE=10 
  • Review (and adjust if needed) TRACE_PATH= (where trace files will be written) and EXPIRATION_TIME= (seconds after the transfer will be expired and the trace file deleted) 
  • Stop and start xcomd to pickup the change 
  • Reproduce the problem
  • Look in the xcom.log file, and find the 6-digit transfer ID (TID) assigned to the failing transfer 
  • Collect the file- tid.TRA   Note .TRA files are deleted automatically by CA-XCOM after the EXPIRATION_TIME specified in xcom.glb has passed.
  • Undo the changes to xcom.glb and stop/start xcomd again