From the GUI, use the debugging window to set the trace level to 10. See below for trace location.
For outgoing transfers, from the command line, .cnf file or a batch file, specify XTRACE=10.
EXAMPLE: XCOMTCP -c1 -f XCOM.CNF XTRACE=10 .....
For incoming transfers
- Edit the xcom.glb file. Set XTRACE=10
- Review (and adjust if needed) TRACE_PATH= (where trace files will be written) and EXPIRATION_TIME= (seconds after the transfer will be expired and the trace file deleted)
- Stop and start xcomd to pickup the change
- Reproduce the problem
- Look in the xcom.log file, and find the 6-digit transfer ID (TID) assigned to the failing transfer
- Collect the file- tid.TRA Note .TRA files are deleted automatically by CA-XCOM after the EXPIRATION_TIME specified in xcom.glb has passed.
- Undo the changes to xcom.glb and stop/start xcomd again