How to submit a product enhancement request for Identity Manager and other CA Security applications

Document ID : KB000044090
Last Modified Date : 14/02/2018
Show Technical Document Details

Question:

How can I submit a product enhancement request for Identity Manager?

 

Answer:

 From anywhere in CA Communities:

 1. Log in to communities.ca.com.

2. From the CA Communities home page, click the drop-down arrow next to the Create icon  at the top right and select Idea.

3. Complete the fields on the idea form.

 

- Tips!

As you type the idea title, the system checks for similar ideas already submitted and provides a list. If your idea already exists, you can vote and comment on the existing idea.

 

Use the In a Place field to ensure that your idea is posted

to the appropriate community or group. Begin typing the name to see a list of options.

 

Select one or more Categories to assign the idea to a particular product or multiple products within the community that you have selected.

 

If you require that your idea not be visible to anyone other than you and Community Administrators, you can select Hidden. Hidden ideas cannot be seen or voted on by the community.

 

4. Click Publish.

 

Note: Your screen name will display next to your idea, and you will receive notifications on any voting or discussion related to your idea.

 

From within a specific community:

 

1. Log in to communities.ca.com.

2. From your community home page, select Content then Ideas.

3. On the left, under ACTIONS, click Create an Idea.

4. Complete the fields on the idea form.

5. Click Publish.

 

The Product Management team reviews the enhancement request and the number of votes with the community leaders. You can follow up on the status of the 'Idea' by checking the stage (e.g. NEW, UNDER REVIEW, DELIVERED, NOT PLANNED) listed on the title line. You can also contact your CA account manager, your liaison with PM, for information about the request

 

Additional Information