How to stop and start eHealth processes on eHealth 6.2.x (Windows 2003 and 2008)

Document ID : KB000023394
Last Modified Date : 14/02/2018
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Question:

How to stop and start eHealth processes on eHealth 6.2.x

From the motif console:
- Console -> Stop Server
- Console -> Quit

From Services window, stop:
- eHealth 6.2x service (if it was not stopped via the above)
- eHealth 6.2.x httpd
- Oracle db service
- Oracle TNSlistener
- Trapexploder
- FlexLM license service

If at any point the Services don't stop as directed, stop them via Task Manager or kill them via command line using: kill -9 PID

Start the services in the reverse order of the above.