How to sort the Force Check-In search results

Document ID : KB000045914
Last Modified Date : 14/02/2018
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Issue/Problem/Symptoms: 

Need to make the checked out accounts appear on top of the search results on the Force Check-In admin task. Also, need to increase the number of results on the same search screen.

Environment:  

CA Privileged Identity Manager r12.8

Cause: 

The Force Check-in task does not come configured to show the checked-out accounts on the top of the list.

Resolution/Workaround:

On ENTM:

1) Access the menu Users and Groups;

2) Select the Tasks option;

3) Click on Modify Admin Task;

4) Search for the Force Check-In task (type *force* on the search field and click Search);

5) Click on Select;

6) Access the Search tab;

7) Click the Browse button (the one with "..." in it);

8) Click the Edit button;

9) Scroll down to the "Select the fields that appear in the search results" section;

10) Mark the checkbox for the field "CHECKED_FOR_USERID";

11) Scroll down to the "Set the default sort order for the search results" section;

12) Using the buttons on the right column (the buttons with up and down arrows in it), put the CHECKED_FOR_USERID field on the top of the list;

13) Mark the checkbox for this field, to make its sort order descending;

14) Scroll down to "Return++++++ 10 Results per page";

15) On the dropdown where the number 10 is selected, pick the value that represents the number of results per page you want on the Force Check-In search results;

16) Click on OK;

17) Click on Select;

18) Click on Submit;

19) Access the Force Check-In task and perform a search;

20) Verify that the checked out accounts appear now on the top of the search results.

Additional Information:

N/A