How to set the PAM Client in debug

Document ID : KB000100445
Last Modified Date : 07/06/2018
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Introduction:
Sometimes it is necessary to enable debugging for the CA PAM Client in order to understand why it is failing. This document explains how to enable debug for the CA PAM Client
Question:
I need to obtain more info from the CA PAM Client behaviour. Is there any way I can put it in debug ?
Environment:
CA PAM 2.X
CA PAM 3.X
Answer:
In order to turn on additional logging for the PAM Client you must create a file called

log.user.properties

in the folder where the PAM client is installed.

The file must not to contain any data. 


Additional information will be logged in the CA PAM Client log file, called logs.log.

Note that increasing the debugging for CA PAM Client will cause it to write much more detailed information which, in turn, will make logs.log to rotate a produce several files over time. If asked for logs by CA Support please submit the complete list of logs.* files.

To avoid creating unnecessary logs, please delete the file as soon as troubleshooting is completed, to make CA PAM Client return to normal operation.