How to set the DSM logs in DETAIL mode for specific components?

Document ID : KB000026238
Last Modified Date : 14/02/2018
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Description:

Tracing on individual components can be set to detail mode instead of setting all the components in detail mode while targeting a specific component for troubleshooting. The following document outlines the procedure for the same.
The cftrace utility is used to set tracing levels on all the DSM plugins.

Solution:

Set DETAIL tracing on all DSM plugins

  1. Run 'CAF STOP'
  2. Ensure that CAF is stopped using 'CAF STATUS'. If CAF hangs, run 'CAF KILL ALL' and check the status again using 'CAF STATUS'.
  3. Clear all the existing traces. (Default: C:\Program Files\CA\Unicenter DSM\logs)
  4. Run 'cftrace -c set -s 30000 -l DETAIL'
  5. Run 'CAF START'
  6. Reproduce the issue.
  7. Run DSMinfo.exe and upload the ZIP file generated.

    Note: DSMinfo.exe can be downloaded from the follwoing location:
    https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=150399

  8. Reset the traces back to default using 'cftrace -c reset'.

Set DETAIL tracing on individual plugins

USD:
cftrace -c set -f USD -l detail -s 50000 -ln 5

UAM:
cftrace -c set -f UAM -l detail -s 50000 -ln 5

DTS:
cftrace -c set -f DTS -l detail -s 50000 -ln 5

Note: To see the all the cftrace options available run the command 'cftrace'.

***Note: It is recommended to reset the traces back to default after the desired DETAIL traces are captured.