How to select the appropriate patch for WA Agent Upgrade

Document ID : KB000103584
Last Modified Date : 27/06/2018
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Introduction:





 
Question:
We want to upgrade WA Agent on Linux to the latest release.

We found several patches available under the following link:

https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-workload-automation-agent-solutions-and-patches.html#113SP7

Example:

RO93768: LNX-X86-CA WA AGENT R11.3 SP7
 
RO93769: LNX-X64-CA WA AGENT R11.3 SP7

How can we determine which is the appropriate patch for our upgrade?
Environment:
WA Agent 11.3 on Linux 
Answer:
The "LNX-X86" patches are for "Linux Intel 32-bit" version. Example:

RO93768: LNX-X86-CA WA AGENT R11.3 SP7

While the "LNX-X64" patches are for "Linux Intel 64-bit" version:

RO93769: LNX-X64-CA WA AGENT R11.3 SP7


You can run the "cybAgent -vv" command to determine the current WA Agent release:

Example: 

# ./cybAgent -vv 

CA Workload Automation Agent 

for LINUX (Intel) 32-bit  < ====== This is Linux Intel 32-bit version so RO93768 is required

Version R11.3, Service Pack 1, Maintenance Level 0, Build 353
.......


# cybAgent -v
 
CA Workload Automation Agent 

for LINUX (Intel) 64-bit         < ====== This is Linux Intel 64-bit version so RO93769 is required

Version R11.3, Service Pack 1, Maintenance Level 0, Build 353 
......