How to see the license expiration date for Agile Requirements Designer

Document ID : KB000046938
Last Modified Date : 14/02/2018
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Introduction:

This document will explain how to find the license expiration date for Agile Requirements Designer and open a license support case if the license is expired.

Questions: 

Where can I see when my Agile Designer license is going to expire? How can I request a new license if it is expired?

Environment:  

CA Agile Requirements Designer (ARD)
Release versions 1.9 and above.

Answer: 

View the license information in Agile Designer:

  1. Within Agile Designer, click on the 'Help' tab.
  2. Choose 'License Information' from the drop down list.
  3. In the window that appears, the license expiration date will show next to 'License End Date'. 

    license end date ard.PNG

 

If you need a new Agile Designer license key, follow the instructions in either of these documents to request and apply the license:

Offline license key: http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1147813.aspx 
Online license key: http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1424828.aspx 

Additional Information:

If you experience any licensing issues, please open a support case on https://support.ca.com/irj/portal/newhome or call 1-800-225-5224.
For further licensing information, please see our online documentation: https://docops.ca.com/ca-agile-requirements-designer/2-1/en/installing/license-ca-agile-requirements-designer