This document will explain how to find the license expiration date for Agile Requirements Designer and open a license support case if the license is expired.
Where can I see when my Agile Designer license is going to expire? How can I request a new license if it is expired?
CA Agile Requirements Designer (ARD)
Release versions 1.9 and above.
View the license information in Agile Designer:
- Within Agile Designer, click on the 'Help' tab.
- Choose 'License Information' from the drop down list.
- In the window that appears, the license expiration date will show next to 'License End Date'.
If you need a new Agile Designer license key, follow the instructions in either of these documents to request and apply the license:
Offline license key: http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1147813.aspx
Online license key: http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1424828.aspx
If you experience any licensing issues, please open a support case on https://support.ca.com/irj/portal/newhome or call 1-800-225-5224.
For further licensing information, please see our online documentation: https://docops.ca.com/ca-agile-requirements-designer/2-1/en/installing/license-ca-agile-requirements-designer