How to reset the user's password

Document ID : KB000047586
Last Modified Date : 14/02/2018
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PROBLEM:

 

How to retrieve or reset  the password of the user that is configured in the topology during agent installation in CA WA Dseries ?

 

 

ENVIRONMENT:

 

Dseries version 11.1, 11.3, 12

 

SOLUTION:

 

To reset the password, follow the following steps: 

 

1. Connect to the server as an administrator using CA WA Desktop Client.

2. Open the Admin perspective. 

3. Right-click Security in the Admin view, and select Open from the pop-up 

menu. 

The Security view opens. 

4. Right-click the user whose password you need to reset, and select Reset 

Password from the pop-up menu. 

The Reset password dialog opens. 

5. Enter the new password, confirm it, and click OK.