How to reset eHealth Web passwords

Document ID : KB000023557
Last Modified Date : 14/02/2018
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How to reset eHealth user Web passwords



To reset the admin user's password:

1. Go to the $NH_HOME/web/webCfg directory.
2. Open the initial passwd file (passwd.initial on Unix and passwd.initial.nt on Windows) in a text editor and copy the entire line for the admin user. For example, from the passwd.initial file, copy the following line:

admin:O2bcc3cpW01WNZY6ZwnT1gAAAAA:eHealth administrator

3. Open the $NH_HOME/web/webCfg/passwd file in a text editor and replace the existing line for the admin user with the line copied from the passwd.initial file, then save the passwd file.

4. The admin user should now be able to log into the web with the password: ehealth

Note - If other users' passwords are lost, change the user's password from the web interface as the admin user:

Login as admin and modify the web users accounts by clicking on User Management-> Manage User Accounts. You can select a user and change their password in the Password Configuration section of the Modify Account page.