How to request a new license for Automic products
Document ID :
Last Modified Date :
Show Technical Document Details
CA Automic Dollar Universe
CA Automic Applications Manager
CA Automic Workload Automation
CA Automic Dollar Universe:Release:6.8
CA Automic Dollar Universe:Release:6.0
CA Automic Applications Manager:Release:9.0
CA Automic Applications Manager:Release:9.1
CA Automic Applications Manager:Release:9.2
CA Automic Applications Manager:Release:9.3
CA Automic Workload Automation:Release:11.0
CA Automic Workload Automation:Release:11.1
CA Automic Workload Automation:Release:11.2
CA Automic Workload Automation:Release:12.0
CA Automic Workload Automation:Release:12.1
CA Automic Workload Automation:Release:12.2
How do I request a new license for Automic products, like One Automation (Automation Engine, AWA, ARA, CDA, UC4), Dollar Universe, Applications Manager (Appworx) or Sysload?
There are several ways to obtain a license key for the Automic products.
If you are
purchasing new software
from CA Technologies, Inc. you will receive an e-mail from the Licensing team which includes your license key information.
If you are
renewing your maintenance and need a replacement key
, open a new case on the
Global Service Center
as a product type
and provide all license details on the
section. The Licensing team will receive the request case, create a new key and send to you via e-mail.
If you are needing a
new key outside of a new purchase or a renewal
, you have 3 options for requesting new keys:
CA Customer Care Webform
and complete the requirement information for retrieving a License Key.
If you are logged into the CA support portal, you will be able to open a case to request the keys required, select
Licensing as product type
Contact a CA Licensing Representative via phone using the Support Contact Us page. Once connected, follow the prompts to the Licensing Option and a representative will be happy to assist.
If you are working on a
and require Product and Keys for testing, please work with your CA Account Manager so they can assist in getting this setup for you.
, please go to
For more detail, please check the document in this
Was this information helpful?