How to remove the Strong Auth instance completely

Document ID : KB000010616
Last Modified Date : 14/02/2018
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Introduction:

We have installed several instances of Strong Auth server in our environment. We have uninstall one of the Strong Auth server instance. However we still found the old instance information exists under:

Services and Server Configurations->Instance Configuration->Instance Management

We would like to know how can we remove the instance completely?

 

Environment:
CA Strong Authentication 8.xTomcat 8.5Oracle database
Instructions:

Follow these steps to clean up Strong Auth server instances:

1. Connect to Strong Auth database.

2. Run below query to remove SA instance:

delete from arwfinstances where INSTANCENAME='<Host_Name>';

3. Run below query to remove the protocol entries associated with that instance:

delete from ARWFPROTOCOLCONFIGURATION where ((PROTOCOLID=1 OR PROTOCOLID=2 OR PROTOCOLID=3 OR PROTOCOLID=4 OR PROTOCOLID=5 OR PROTOCOLID=6 OR PROTOCOLID=7) AND HOSTNAME='<Host_Name>');

3. Restart application server and Strong Auth services after committing these transactions.