How to remove Report Center from eHealth 6.x

Document ID : KB000023385
Last Modified Date : 14/02/2018
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Question:

How to remove Report Center from eHealth 6.1

 

Answer:

Disable Report Center on eHealth r6.1 Systems

 

You can disable Report Center (Cognos) servers to increase available disk space. To disable Report Center on Windows

 

1. Right-click on the service named "eHealth Report Center61:9301" on the Windows Services panel, and select disable.

 

2. Rename $NH_HOME/sys/nhReportCenter.cfg to $NH_HOME/sys/nhReportCenter.cfg.backup

 

3. Run the following command:

 

    nhParameter -set reportCenterInstalled no

 

To disable Report Center on UNIX

 

1. Rename $NH_HOME/sys/nhReportCenter.cfg to $NH_HOME/sys/nhReportCenter.cfg.backup

 

2. Run the following command:

 

    nhParameter -set reportCenterInstalled no

 

Remove Report Center from eHealth r6.1 Systems

 

In eHealth r6.1, there is no separate uninstaller for Report Center because Report Center is part of the regular eHealth installation. However, you can manually uninstall Report Center if you no longer need it.  NOTE: Uninstalling Report Center will not make more disk space available because RegData is now shared by other eHealth features.

 

To remove Report Center from eHealth r6.1 systems

 

 

1. Log in to the eHealth system as the eHealth administrator and open the command line interface.

 

2. Stop Report Center servers by entering the following command:

 

    nhReportCenter stop

 

3. Enter the following text to check for running processes:

 

    cogbootstrapservice
    BIBusTKServerMain
    java with "Xmx768"

 

4. Enter the following text to stop any running services:

 

  a. Windows: Stop "eHealth Report Center:9301" Service

 

  b. Run $NH_HOME/crn/bin/shutdown

 

  c. Stop any remaining processes.

 

 5. To disable Report Center-related database jobs, clean out Report Center entries from the NH_PARAMETER table :

 

    $NH_HOME/bin/sys/nhisql "delete from nh_parameter where setting_name like 'reportCenter%' and setting_name not like 'reportCenterSampleDb%'"

 

 6. (Optional) Remove Cognos Content Store database by running the following command:

 

    $NH_HOME/bin/nhRptCtrConfig -action clearCognosSchema Important! This step destroys any reports you have developed in Report Center.

 

7. Run the following commands to eliminate folders and files:

 

Important! Use this list for eHealth 6.1 Report Center cleanup only. Do not use this for previous releases of eHealth.)

 

a. Delete the following folders:

 

    $NH_HOME/crn

 

b. Delete the following files:

 

    $NH_HOME/sys/nhReportCenter.cfg 
    $NH_HOME/upgrade/*.ats 
    $NH_HOME/upgrade/pkg* 
    $NH_HOME/reportcenterrc.*