How to recreate the iAuthority.conf file?

Document ID : KB000019829
Last Modified Date : 14/02/2018
Show Technical Document Details

Description:

When iAUthority.conf file is corrupted or missing it results in to given error message while trying to access Embedded Entitlement Manager or Workload Control Center Portal.


 Error: EE_SPONSORERROR iSponsor Error
 ISP_ERROR_NOISPONSOR isponsor not installed

Solution:

  1. Copy over the iAuthority.conf file from a identical version of EEM Server.

  2. Once you copy over the iAuthority.conf file clear the contents from "<PublicKey>" till "</TrustedRoot>" including the tags.

  3. The Publickey would be regenerated as soon as EEM (iGateway and DXServer) is started on the problem server.