How to recreate the iAuthority.conf file?

Document ID : KB000019829
Last Modified Date : 14/02/2018
Show Technical Document Details


When iAUthority.conf file is corrupted or missing it results in to given error message while trying to access Embedded Entitlement Manager or Workload Control Center Portal.

 Error: EE_SPONSORERROR iSponsor Error
 ISP_ERROR_NOISPONSOR isponsor not installed


  1. Copy over the iAuthority.conf file from a identical version of EEM Server.

  2. Once you copy over the iAuthority.conf file clear the contents from "<PublicKey>" till "</TrustedRoot>" including the tags.

  3. The Publickey would be regenerated as soon as EEM (iGateway and DXServer) is started on the problem server.