How to prohibit to modifying an activity log entry

Document ID : KB000020282
Last Modified Date : 14/02/2018
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Description:

This document describes on method on how to restrict certain users from being able to modify the activity log entries.

Solution:

  1. By default, the edit mode of the registered activity log allows to modify the following fields as shown in Figure 1. It is possible to prkohibit modifying them excluding the 'Internal?' check box.

    • Internal?

  2. Date of Activity

  • Time Spent

  • User Description


Figure 1:

Figure 1

  • In order to prohibit to modify them, it is necessary to change the settings of the 'activity_log_security' option. You can see the 'activity_log_security' option in the Administration tab --> Options manager --> Request-Change-Issue. Change the option value as shown in Figure 2 and recycle the SDM Service.

    Figure 2:

    [ Default ]

    Figure 2a

    [ Modified ]

    Figure 2b

  • This will be the field that the analyst cannot change as shown in Figure 3.

    Figure 3:

    Figure 3