How to prepare for Installation for CA Output Management Web Viewer 12.1

Document ID : KB000009662
Last Modified Date : 25/02/2019
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Here is a short overview of what you need to do leading up to the installation


Background: Web Viewer 12.1 is a Java application and the same product runs on all the different platforms. So you will not see many specific platform instructions in the install Guide. 
Web Viewer runs on these platforms:
AIX, Sun Solaris, HP/UX, HP/UX IA64, Linux PC, Linux zSeries, Windows Server, USS



The LMP Key (4Q) for Web Viewer should be applied on the LPAR where DRAS is running.  This will be the license server. Web Viewer 12.1 requires a different license than earlier versions of Web Viewer.  It does not cost more, but still requires paperwork with your CA Sales person.


If installing on Windows, the Server should have

Production Box:  (this should handle up to 200 users concurrently)
4 CPU (min) – mid range or higher GHz
1 TB Hard Drive
Gigabit (10/100/1000baseT) Ethernet adapter
Test Box: (this should handle up to 20 users concurrently)
2 CPU(min) – mid range or higher GHz
500 GB Hard Drive
Gigabit (10/100/1000baseT) Ethernet adapter

These should be preinstalled:

  • CA Common Services 14.1 or higher -   CCISSL recommended; CCITCP will work but will not be encrypted.
  • CA View 12.2 or 14.0, DRAS installs at the same time
  • JAVA - A 64 bit version of Java JRE (runtime) must be preinstalled. You may also use the JDK instead of the JRE.
  • Database - DB2, Oracle, SLQ Server.  Internal Derby is supplied during the install for testing. Not recommended for production
  • Application Servers: IBM WebSphere - If you are going to use WebSphere; CA Common Services Tomcat (for mainframe platforms) If you are going to be running Tomcat as a Started Task, you should have a zIIP processor.
  • LDAP (only if you use LDAP)

These are included with the Web Viewer install.

  • Application Servers -  Tomcat is supplied during the install.  Use this Tomcat is you are NOT running Tomcat on z/OS as a started task.
  • Derby Database for testing


  1. Download the .iso file Web Viewer 12.1 from to a PC: CA Output Management Web Viewer 12.1 1409 Media Update MED5000000000001070.ISO   (Web Services 2.0 is NOT needed)
  2. Extract the .jar file from the .iso file, using a product such as winzip, "Virtual CloneDrive" or "7-zip.
  3. If you are installing on Windows, you will need the CAOMWV.exe file found in the subdirectory \InstData\Windows_x64\NoVM
    Otherwise, FTP the CAOMWV.jar file from the \InstData\Multiplatform subdirectory to the platform where you will be installing.


  1. CCITCP or CCISSL task must be running.
  2. The DRAS license server must be running
  3. Set the CAOMWV12_HOME variable to the directory where you are installing if you are on Linux, USS or Unix ONLY and you are chosing System level external
  4. Have directories established, where the installation will be performed for USS and z/Linux.
  5. The Data Base Administrator must create the empty database.
    The tables of the database can be created manually or automatically, although we recommend manual creation.

    These DDL statements can be found under the ddl folder in your installation media or the installed directory. If DB2, please use RO71688 DB2 DDL DOES NOT WORK WITH EXPLICIT TABLESPACES to create the database tables. For each supported database type, a pair of SQL scripts is provided as follows:

    • If the userid for the database which will be specified in the configuration step has CREATE TABLE privileges, this database can be empty and CA OM Web Viewer automatically creates the necessary tables when it is initialized for the first time.  
    • If the userid for the database does not have the CREATE TABLE privileges, ask your database administrator (DBA) to create tables. The tables must be created according to the Data Description Language (DDL) statements that are provided with CA OM Web Viewer.  
    • create.sql - For creating tables in the precreated database
    • drop.sql - For deleting tables from the precreated database
Proceed with the configuration and Installation (see below)
Additional Information:

Verify requirements with this compatibility matrix
You will need to log onto to see this matrix.

Overview of Installation and Configuration Steps for Web Viewer 12.1

CCS Apache Tomcat Installation, Deployment, and Configuration​