When creating a new Asset, the 'Asset Family' field is mandatory yet grayed out or readonly on the form.
How to populate the Asset Family field when you create a new asset?
By design the Asset Family field on APM (aka ITAM) is read only. This is because the Asset Family is directly linked to the Asset Model. So when creating a new Asset, the Asset Family is pulled and populated from the linked Asset Model.
Was this information helpful?