How to populate company info in the Help/About section of Service Desk?

Document ID : KB000072399
Last Modified Date : 01/03/2018
Show Technical Document Details
Question:
How do I populate the Site/License info within the Help -> About section of SDM, with my company info?
Answer:
To get your organizational info in there, you will need to go into Web Screen Painter, and edit the help_about.htmpl form. The lines you need to edit will look like this: 

<span class="label">This product is licensed to: </span><span class="data">$prop.LIC_ORG<br><br></span> 

<span class="label">SITE ID: </span><span class="data">$prop.LIC_SITEID<br><br></span> 

You just need to edit them like this, to put your info in: 

<span class="label">This product is licensed to: </span><span class="data">YOUR COMPANY NAME<br><br></span> 

<span class="label">SITE ID: </span><span class="data">YOUR SITE ID<br><br></span> 

Once you do this, you just need to hit File -> Save and then File -> Publish.
Additional Information:
Please ensure that all changes are fully tested on a Test/Development environment first, before making any changes to Production Systems.