How to modify the Visualizer log levels to get more info.

Document ID : KB000053513
Last Modified Date : 14/02/2018
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Description

When there is a need for more info or for troubleshooting purposes, Visualizer has a config file that can be modified to provide more details in the visualizer logs.

Solution

To modify and have the log level change find the following file: cmdbvisualizerlogging.properties in Program Files\CA\CMDBVisualizer\WEB-INF\classes.
Change the setting from default ERROR to INFO.