Introduction
Customer wants to modify Product URL used at links on Request’s Emails page
Background:
In certain circumstances is required that emails include a publish product URL that can be acceded from internet that is different than the installation URL.
Environment:
CA Service Catalog 12.9, 14.1
Instructions:
1- Logon at Service Catalog Interface
2- Goto Administration > Configuration
3- At left side select Server Information option
4- Configure the next variables as corresponds:
a. Host Name
b. Port Number
Additional Information:
Host Name and Port Number values should match with public product URL and URL should be reachable from any point from where users like to access to the application.