Customer wants to modify Product URL used at links on Request’s Emails page
In certain circumstances is required that emails include a publish product URL that can be acceded from internet that is different than the installation URL.
CA Service Catalog 12.9, 14.1
1- Logon at Service Catalog Interface
2- Goto Administration > Configuration
3- At left side select Server Information option
4- Configure the next variables as corresponds:
a. Host Name
b. Port Number
Host Name and Port Number values should match with public product URL and URL should be reachable from any point from where users like to access to the application.