How to manually enable CA Worldview Severity Propagation?

Document ID : KB000052282
Last Modified Date : 14/02/2018
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Description:

This document explains how to install the CA Worldview Severity Propagation service when it is not.

Solution:

  1. Open a Command Prompt and run the SEVPROP.EXE utility located in C:\CA_APPSW with the following parameters:

    SEVPROP install auto

    This will create the Service that will be started as local system.

    You may change it to a domain account.

  2. If a domain account is needed to run this service, the application should be registered to DCOM. Open a Command Prompt and run the SEVPROPCOM.EXE utility located in C:\CA_APPSW:

    SEVPROPCOM /register

  3. Check that DCOM entry has been added.

    run dcomcnfg and select Component Services -> Computer -> My Computer -> DCOM Config

    Expand the node and you should see the following entry:

    Figure 1

  4. Define Permission for the corresponding user in Properties -> Security Tab -> Launch and Activation permissions.

    Figure 2

    Click Customize -> Edit "Launch and Activation Permissions" and add the Domain User and grant him all launch and activation permissions(local and remote).

    Then Click Customize -> Edit "Access Permissions" and grant all permissions as well (local and remote).

  5. Restart CA Unicenter Severity Propagation service.

The following Knowledge documents related on this subject are:

  • TEC513180
    Title: Troubleshoot the Severity Propagation Service (SevProp).

  • TEC485487
    Title: How to change CA WorldView Severity Propagation Service Log On Credentials from local system account to Domain User.