How to locate the latest build (maintenance) for CA Output Management Web Viewer 12.1?

Document ID : KB000011474
Last Modified Date : 10/12/2018
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Question:

How to locate and download the latest build (cumulative maintenance) for CA Output Management Web Viewer 12.1?

Answer:

1. Go to support.ca.com and login.

 

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2. Click on Download management.  In the top box, start typing web and select CA Output Management Web Viewer. This brings up the solution panel for Web Viewer.  

 

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3. Click on Web Viewer and highlight Solution Downloads 

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4. Click on the release number next to any platform.  Even though you see many platforms listed, the upgrade files are all identical.  Your license is no longer limited to just the platform you may have originally bought.  

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