1. Go to support.ca.com and login.
2. Click on Download management. In the top box, start typing web and select CA Output Management Web Viewer. This brings up the solution panel for Web Viewer.
3. Click on Web Viewer and highlight Solution Downloads
4. Click on the release number next to any platform. Even though you see many platforms listed, the upgrade files are all identical. Your license is no longer limited to just the platform you may have originally bought.